Privacy Policy

At BITSET d.o.o., we implement the protection of your information. We process them in accordance with current legislation, thus enabling a carefree user experience.

This Privacy Policy applies to the BITSET d.o.o. website, and herewith we also want to inform you about the options available to you pertaining to the methods of gathering and use of information online. By using the website, you consent to the methods of using the information described in this Privacy Policy.


Because we respect your privacy, we undertake to carefully protect all personal data we have obtained and will not forward them to third parties without your consent, or use them for other purposes, other than those that were known to you at the time when you explicitly consented to the processing of personal data.

Information about the operator:

BITSET d.o.o.
Likozarjeva 3
1000 Ljubljana

Tax Number: SI83318356
Registration Number: 3862283000
Telephone: 051 649 600
Email: info@bitset.si


Purpose, scope and use of personal data

Personal information is information that is directly or indirectly directed towards your person or organization, or that can be classified as such.

Data processed:

  • basic contact details for identifying an individual (name, surname, phone number, email address)
  • data we need to complete a contract or the delivery of ordered goods (payment and financing information, invoicing, delivery address, resolving complaints, enforcing guarantee, etc., communications related to purchase)
  • information you provided as part of the consent for notifying by email (pricelists, newsletters: notification on sales, discounts, and news about products of operation).
    You can change your data at any time and you also have the right to revoke the given consent at any time.
  • usage and response information on our site and in our newsletters


Personal data retention

Personal data is stored and processed for the purpose of concluding a contract, maintaining contact with partners, preparing and forwarding offers and pricelists, responding to inquiries, sending marketing information via emails, promoting sales, profiling partners with the goal of tailored offer of content and product enclosed in emails.

We also process data to allow registration on our website, for the keeping of records of registered partners, and for statistical analysis of the sale of our goods and the use of our website.

We store personal information during the time of your status as a registered user on our website or until the cancellation of consent for data retention and processing. Providing data or consent for data retention is voluntary.

The following departments are managing and processing your information:

  • sales
  • accounting
  • logistics and service
  • contractors of delivery services (e.g. for delivery and handover of your shipments)

Contractors shall process your personal information solely in the framework of our instructions and may not process personal data for their own use or export them outside the EU.


User rights

You can always demand from us the following:

  • insight into the personal information you provided to us
  • correcting, updating, copying your information
  • confirmation and details of processing your data
  • complete deletion of transmitted data
  • cancellation of consent to process and store data

If you believe that we have violated your rights in any way pertaining to personal data protection, you can at any time file a complaint with the supervisory authority - the Information Commissioner in the Republic of Slovenia.

If you need more information, if you have questions about data protection, or if you want to send us a message with an inquiry or demand for deletion of your information, you can contact us at any time via the email address info@bitset.si.